图书馆读者服务知识问答系统设计探究
中图分类号：G250.7；TP3 文献标志码：A 文章编码：1672-7274（2026）02-0082-03
Research on the Design of Library Reader Service Knowledge Q&A System
MENGYe
（Guiyang University，Guiyang 55oo81，China）
Abstract： This paper analyzes the current status oflibrary reader services explores the application potential of knowledge question-answering （KQA） systems. It proposes leveraging such systems to enhance the accuracy ffciency of information retrieval.Through the design implementation of this system，the service functions of librariesare exped，providing readers with more comprehensive personalized services，improving reader satisfaction， advancing the development of libraryinformation services.
Keywords： library; reader services; knowledge question-answering （KQA） system; system design
0 引言
图书馆读者服务质量直接关系读者获取信息效率及读者满意度，关乎图书馆在信息服务领域的生存与发展。（剩余4731字）
