信息化时代高校图书馆读者服务创新策略研究

中图分类号：G258.6;G252;G250.7 文献标识码：A 文章编号：1672-3791（2026）03-0224-03

Research on Innovative Strategies for University Library Reader Services in the Information Age

WANGYuanyuan ZHULi

Changjiang Institute of Technology，Wuhan，Hubei Province， 43O212 China

Abstract： In thecontext of digital transformation，universitylibrary service innovation is facedwith the structural contradictions between traditional service modelsandthe ubiquitous and scenario-based needs of users，and in the faceof the functional limitations of traditional services in terms of spatio-temporal constraints，，linearcirculation mechanism and lack of cognitive interaction，universitylibrariescanachieve breakthrough improvement in service eficiency through multi-modal knowledge reorganization，smart portal construction and machine learming algorithm iteration.Intelligent recommendationsystem basedonuser portraits can improvethe effciencyofresource access，thecross-library cloud platform can shorten the literature acquisitioncycle，theembedded discipline service modulecan reduce the information retrieval costof scientificresearchers，andthe cognitive enhancement service framework can builda three-dimensional innovation matrix of "demand perception-context adaptation-value co一 creation"，providing anoperational path foruniversity libraries to realize the transformation from resource providers to scientific research collaborations.

KeyWords： Information age; University libraries; Reader services; Innovative strategies; Digitalization

在数字化技术驱动社会运行范式变革的背景下，当代高校图书馆作为高等教育机构的学术信息枢纽与知识创新引擎，正经历数字化转型压力与多维服务升级需求的双重考验，原有以文献借阅为核心构建的被动式、同质化服务体系已难以适配用户群体在知识生产周期加速情境下产生的动态化、个性化和即时性信息获取诉求。（剩余4111字）