基于LangChain的智慧建筑专家客服系统的构建探究

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中图分类号：TP311 文献标识码：A 文章编号：1672-3791（2026）01-0050-03

Exploration of the Construction ofan Intelligent Architecture Expert Customer Service System Based on LangChain

WUWenyi YANG Xueyi ZHANG Heng

Guizhou Institute of Information Science and Technology，Guiyang， Guizhou Province，55oo25 China Abstract： With the rapid development of Artificial Inteligence （AI） technology，the demand for expert customer service systems in smart buildings has been increasing.This paper introduces the implementation ofa verticaldomain robot based on Artificial Intellgence Generated Content （AIGC）—a smart building expert customer service system.The systemutilizes the LangChain framework，with DeepSeek-R1-Distill-Qwen-1.5Bas the base Large Language Model （LLM），combined with a vector database and a text vectorization model，enabling rapid system deployment with minimal code.The system is not only easy to implement but also ofers advantages such as simple maintenance，convenient updates，and low development costs，making it particularly suitable for smalland mediumsized smart building systems undergoing iteration.

Keywords： LangChain framework; DeepSeek-R1; Vector database; Expert customer service

传统的专家客服系统在迭代过程中往往面临高昂的开发和维护成本，尤其是基于知识图谱的系统。（剩余2201字）