2024年美国波多里奇国家质量奖获奖组织介绍：奇克索民族卫生部系统

中图分类号：R199 文献标识码：B

Abstract This paper introduces the 2O24 recipient of the Malcolm Baldrige National Quality Award in the United States：the Chickasaw Nation Department of Health.It details the background，mision，vision，andvalues of this healthcare system. Its notable achievements include：as a healthcare system serving the Chickasaw people，it has received a five一star overallrating from the U.S.Centers for Medicare and Medicaid Services，with patient recommendation willingness and total employee turnover rate ranking in the top 10% nationwide，and demonstrating outstanding performance in patient safety indicators.

Keywords Baldrige;National Quality Award;Excellence Performance

First-author'saddress Union Hospital，Tongji Medical College，Huazhong University of Science and Technology， Wuhan，Hubei，430048，China

背景与机构概况

2024年10月10日，美国商务部国家标准与技术研究院（NationalInstitute of Standards and Technology，NIST）在华盛顿公布，本年度有5家组织获得马尔科姆·波多里奇国家质量奖。（剩余3856字）