人智交互情境下用户在线心理健康同伴支持效果评价研究

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关键词：人工智能；人智协作；心理健康；同伴支持；评价

DOI：10.3969/j.issn.1008-0821.2026.04.007

[中图分类号】G252.0 [文献标识码]A[文章编号]1008-0821（2026）04-0080-12

Abstract：[Purpose/Significance] The study aims to explore the causes，mechanisms and behavioral characteristics of peersupport behaviors under human-intellgence collaoration，andtoprovide empirical evidenceforthesustainable developmentof peer support through human-intelligence colaboration in the fieldof mental health.[Method/Process] Through behavioral experimentalresearch，44 participants wererecruitedanddividedintotheexperimental groupandthe control group.Theywereprovidedwithsupportiveresponses topsychologicalproblems infivediffrent psychological situations.Thebehavioraldifferencesbetween thehuman-inteligencecollaborationmodelandthetraditional peersupport model inmental health support werecomprehensively evaluated from three dimensions：cognitive interaction，emotional interaction，andresponse efect.[Result/Conclusion]Theresearchfound thatduring thecognitive interactionproces，the experimental group performed significantly beter thanthe control group in terms of question reading andresponse efficiency.During theemotionalinteraction process，theexperimental groupscored higher thanthecontrol group inallfour dimensions.Acontentcodinganalysisof theresponseeffctsofthepeersupporters ofthetwo groupsrevealedasignificant statistical diferenceincontent generationperformance.Finally，countermeasuresand suggestions forpromotingonline peer support for mental health are proposed from the perspectives of users，technology and platforms.

Keywords：artificial intelligence；human-intelligence collaboration；mental health；peer support;evaluation

心理健康关乎个体心理各方面及活动过程能否处于良好或正常状态[1]，其不仅是健康中国战略建设的重要内容，也是党的二十大报告中明确强调推进健康中国建设的关键环节，更是实现个体全面健康发展、提升国民幸福指数与社会和谐稳定的重要基石[2。（剩余15035字）