AIGC驱动的医疗健康领域知识服务模式研究

打开文本图片集

关键词：医疗健康；大语言模型；知识服务；服务模式；人工智能

DOI：10.3969/j.issn.1008-0821.2026.04.006

[中图分类号]G252；R-05[文献标识码]A[文章编号]1008-0821（2026）04-0068-12

Abstract：[Purpose/Significance]Healthcare isrelated topeople’slife，healthandsafety，andishighlydependent onexperenceand knowledge，requiring inteligent，preciseand personalized knowledge services.Therapiddevelopment of generativeAI technologyand theemergence oflarge parameter scalelanguage models have brought disruptivechanges andopportunities for healthcare knowledgeservices，anditisurgenttobuildanAIGC-driven knowledgeservice mode to providethe public with smarter，more accurate，and personalized healthcare knowledge services，soas to improve he people'shealth leveland enhance the health literacyof the whole population.[Method/Process]Basedon theconstruction of domainLarge Language Model，thearticlebuiltadomainknowledge service model includingfivelayers around he key aspectsofdatacoection，knowledgeorganization，modelconstruction，nformationscurityandknowledgeservice，integratingtheknowledge servicephases，applicationscenariosand targetpopulations，andconducted experimentalvalidation onhealthcare Q&Aand image captioning tasks.[Result/Conclusion]Theresearch advances the theoretical depth of the knowledgeservice modein the fieldof healthcare，whichcan provide support for effectivelysequencing，organizingand miningtherich medical knowledgecontained inthedata，constructing eficientknowledgereasoning modelsandmechanisms，and promoting thedevelopmentofintellgence，precisionand personalizationofhealthcare knowledge services.

Keywords：healthcare;large language model;knowledge service;servicemode；artificial intelligence

医疗健康知识服务是提升人民健康水平、提高全民健康素养和普及健康生活方式的重要手段[，对满足日益增长的高质量医疗健康服务需求、解决优质医疗资源总量不足的问题以及完善健康保障体系具有重要作用［2]。（剩余18724字）