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我国儿童绘本馆生存现状及营销策略应用研究

——基于服务营销7Ps模型


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摘 要 儿童绘本馆是早期教育的一种社会文化教育服务机构,具有类型多样化、地域差异化、行业同质化等特点,且存在着“绘本概念热、绘本馆实践难”的经营困境。本研究基于服务营销7Ps模型理论,从产品、价格、渠道、促销、人员、有形展示和服务过程七个方面进行策略优化,以期能为绘本馆行业的发展提供有益的参考。

关键词 儿童绘本馆  7Ps营销理论 早期教育

Abstract Children’s picture book library is a kind of social and cultural education service organization in early education, which has the characteristics of diversified types, regional differences, industry homogeneity and so on, and has the management dilemma of   “the concept of picture book is hot, the practice of picture book library is difficult”. Based on the 7Ps model theory of service marketing, this research optimizes the strategy from seven aspects of product, price, place, promotion, people, physical evidence and process management, in order to provide useful reference for the development of picture book library industry.

Keywords Children’s picture book library. 7Ps marketing theory. Early education.

我国儿童绘本馆作为早期教育的一种社会文化教育服务机构,是随着我国书香社会的全面建设、阅读推广工作的大力普及、二胎政策的逐步放开以及“绘本育儿”观念的深入人心而应运而生的。(剩余7857字)

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